Dirox is proud to announce a strategic partnership with Rizlum, a visionary French-Vietnamese deeptech startup dedicated to transforming traditional industries with its eco-responsible AI solutions.

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This partnership brings together Dirox’s proven expertise in delivering end-to-end AI services and Rizlum’s advanced Small Language Model (SLM) and AI Workforce Orchestration platform. Together, we enable companies — especially in insurance, mutuals, and finance — to automate smarter, faster, and greener.

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Meet Rizlum: A Human-Centered AI Pioneer

Rizlum designs custom AI agents tailored to companies’ most urgent operational challenges. Focused on insurance and banking, Rizlum’s solutions help tackle skyrocketing administrative overheads and poor customer satisfaction with intelligent automation:

• 8.1% rise in insurance premiums projected for 2024.
• 20% of premiums currently consumed by administrative expenses.
• 47% of customers ready to churn after long wait times.

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By deploying Rizlum’s agents inside your existing infrastructure — behind your firewall and under full data governance — you can streamline your processes while reducing your carbon footprint. Every agent is:

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✅ Eco-responsible — minimal energy footprint.

✅ Fully Secure — on-premises deployment for full privacy.

✅ Bespoke & Scalable — continuously learning and improving to grow with your business.

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Rizlum’s AI Agent Portfolio

Rizlum offers a suite of specialized AI agents for different business needs:

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Rizlum Call Center Agent — AI-powered voice assistant for call centers. Reduces wait times, enhances customer experience, and supports 24/7.

Rizlum Doc Management Agent — Extracts key data with up to 98% accuracy from any document (including messy or unstructured files).

Rizlum Doc Analysis Agent — Analyzes claims, invoices, and evidence in real-time, extracting actionable data to speed up decision-making.

Rizlum OmniChannel Support Agent — Centralizes chat, video, and scheduling to offer seamless, reactive support across every touchpoint.

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Dirox’s Proven AI Expertise

With Dirox’s long track record delivering AI solutions across sectors like Banking, FinTech, Logistics, and HealthTech, we leverage deep domain knowledge to ensure every Rizlum deployment is fine-tuned to the client’s processes.

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Here are just a few examples of Dirox's AI capabilities that we’ve successfully applied in real-world projects:

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Natural Language Processing & Chatbots — Built sentiment analysis tools and conversational agents for leading financial institutions.

Document Automation & OCR — Implemented automated image recognition and OCR solutions that saved 100s of hours per week for supply chain clients.

Machine Learning & Forecasting — Developed predictive models to optimize inventory and demand planning for global logistics companies.

Recommendation Systems — Powered personalized marketing engines that increased e-commerce conversion rates by up to 25%.

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Real-Life Impact: What Rizlum + Dirox Enables

By combining Dirox’s AI expertise with Rizlum’s agents, companies can achieve game-changing results:

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✅ Faster processing — Reduce claims processing times by up to 80% for insurance companies.

✅ Better customer retention — Cut wait times and churn rates by creating a seamless 24/7 support experience.

✅ Lower administrative costs — Save up to 50% on management overhead, freeing capital for growth.

✅ More sustainable operations — Save up to 60% in energy consumption vs. traditional AI hosting.

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Example:
Imagine a mutual insurance company using the Rizlum Doc Analysis Agent to process thousands of reimbursement claims in real-time. Customers receive decisions in hours instead of days, while staff is freed to focus on complex cases that truly require human expertise.

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Or picture a FinTech firm leveraging the Rizlum OmniChannel Support Agent to unify all customer interactions across chat, voice, and video. Clients can resolve queries instantly without feeling like they’re “talking to a bot,” boosting satisfaction and loyalty.

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A Stronger Future — Powered by Dirox & Rizlum

With Dirox's proven experience in diverse AI deployments and Rizlum's specialized agent ecosystem, companies gain a competitive edge — delivering faster, greener, and smarter service at scale.

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Ready to explore the possibilities?

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👉 Contact Dirox at contact@dirox.com for a personalized demo of Rizlum’s AI agents.
👉 Or discover more about our end-to-end AI solutions at www.dirox.com

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